Artificial Intelligence Will Change The Field Service Industry
The growing focus on artificial intelligence (AI) in various fields is difficult to miss.From the now oft-quoted buzz term big data to chat bots, new methods of applying AI are frequently being uncovered. A recent Forrester report indicates that 6 percent of American jobs could be replaced by AI in 2021. On the other hand, technological advances in field services have been happening at a snail’s pace. One might, therefore, wonder how AI can potentially impact such a change resistant sector.